Undergraduate Writing Center Appointment Scheduling System

Writing Website: http://wp.ucla.edu/wc/ Principal Investigator(s): Dr. Christine Holten, Writing Program

UCLA’s Undergraduate Writing Center provides critical, hands-on consulting to students as they develop their writing skills during their undergraduate curriculum. In order to make getting help as easy as possible for students in need, the UWC asked CDH to help them build an appointment scheduling system that would let them manage the availability of the UWC staff at multiple locations on campus, and then would allow undergrads only to reserve slots by date, time, and location. Additionally, the system collects information about each appointment request and consulting session, allowing the UWC to continually refine its services to better meet the greatest needs on campus.